Skip to content

Frequently Asked Questions

Answers for customers and removal companies using Unboxed Moves. If you don’t see your question here, please contact us.

Enter your move details and postcode. We match your request with removal companies that cover your area, then you can speak with suitable companies about price, availability, and the services you need.

Yes. Customers can use the website to request removal help and connect with removal companies without paying Unboxed Moves.

Companies choose the postcode areas they work in. When you submit your move details, we use those coverage areas to connect you with companies that can serve your collection or delivery location.

Yes. Add the services you need when you send your request. Availability depends on the company, so confirm the details directly before booking.

This depends on your area, the move details, and which companies are available. Some areas may have several companies; other areas may have fewer or no active companies at that time.

Yes. After your move, you can leave feedback about the removal company. Website reviews may be moderated before they appear publicly.

Try checking the postcode and move details first. If there is still no coverage, contact Unboxed Moves so we can review the area and work on adding suitable companies.

Register as a removal company and complete your company profile, service areas, vehicles, and service details. Admin approval may be required before your company can receive customer requests.

Contact Our Movers Specialist

Building Meaningful, Tailored Connections with Your Customers

Get a Quote